To ensure the best possible glow and the highest quality results, we do not allow outside art supplies on the bus. This includes, but is not limited to, personal canvases, paints, stickers, or embellishments. We provide everything you need for a perfectly vibrant, Cosmic masterpiece!

To keep the "Splat" on the canvas and off your snacks, we do not allow food or drinks inside the mobile studio.

For the safety and comfort of our painters and our furry friends, we do not allow pets or Emotional Support Animals (ESAs) inside the mobile studio. While we love animals, the Cosmic Splat environment isn't the best fit for them for a few reasons: Safety First: Our studio is a high-energy space with wet paint, trip hazards, and confined movement. Sensitive Paws: We use specialty paints and cleaning agents that aren't ideal for paws or fur. Sensory Environment: The bright neon lights and blacklight effects can be overwhelming for some animals. Service Animal Policy: We do, of course, welcome task-trained service animals as defined by the ADA. Please keep in mind that the studio floor can be slippery and paint splatter is part of the experience, so we recommend taking extra precautions to keep your service animal's coat protected.

To ensure we can bring the experience to you, we recommend booking at least 2 to 3 weeks in advance. Most cities require Cosmic Splat to file for a temporary use permit to set up, even when we are operating on private property. This administrative process typically takes about 10 days to complete, provided there are no hiccups with the local municipality. Booking early gives us a comfortable window to get all the paperwork approved so your event goes off without a hitch!

We require your final painter count 7 days prior to your event. This allows us to: Finalize the Schedule: We’ll calculate exactly how many Splat Shifts are needed so your event runs like clockwork. Prep Your Gear: We ensure we have enough protective wear, canvases, and fresh paint prepped for every single guest. Confirm the Balance: Since your final payment is due 48 hours before the event, having the headcount locked in at the 7-day mark ensures your final invoice is 100% accurate. Please note: Once the 7-day window has passed, the headcount can be increased (if time and supplies allow), but it cannot be decreased for billing purposes.

We aim to make your booking and event experience as seamless as possible! We use Square to process all transactions securely. We currently accept: All Major Credit & Debit Cards: Visa, Mastercard, American Express, Discover, JCB, and UnionPay. Contactless "Tap" Payments: Use your phone or watch via Apple Pay, Google Pay, or Samsung Pay for a lightning-fast checkout at community pop-up events or to purchase an add-on item, like a mini UV flashlight. Cash App Pay: Scan a custom QR code on our terminal to pay instantly using your Cash App balance. Digital Invoices: For corporate or school bookings, we can send a secure Square Invoice directly to your email for easy online payment via credit card or ACH bank transfer. Checks:  To secure your date, the non-refundable deposit must be received and cleared before the reservation is officially confirmed. The remaining balance is due at least 15 business days prior to your event. A $50 Returned Check Fee will be applied to any dishonored payments. Should a check be returned, the total balance plus the fee must be paid immediately via credit card or ACH bank transfer. For extra convenience, we also accept Venmo, allowing you to pay using your Venmo balance or a linked account. To keep the line moving and our artists glowing, we do not accept cash payments. Cosmic Splat is a cashless studio. We accept all major credit cards and mobile tap-to-pay options.

To secure a spot on our event calendar for your on-site field trip, we use the following payment process: Securing Your Date: A non-refundable $150 deposit and a signed Service Agreement are required to reserve Cosmic Splat for your event. Temporary Use Permit: To make things easy, Cosmic Splat will handle the paperwork and filing for the city-required temporary use permit (typically about $100). We simply pass the exact cost of the permit along to you on your final invoice—no markups, no hassle. Final Balance: Your remaining balance is due 48 hours before your event. Please note that we are unable to accept day-of payments. Payment Issues: In the event of a returned payment, the balance must be resolved within 24 hours. A $50 returned payment fee will be applied to the total. Rescheduling: We offer one complimentary reschedule with 7 or more days' notice. Late-Notice Changes: Rescheduling requests made with less than 7 days' notice are subject to a $75 service fee to secure a new date. Cancellations: All field trip bookings include a $150 non-refundable retainer. Cancellations made with more than 48 hours' notice will receive a refund of the remaining balance. The 'No-Launch' Window: Cancellations made less than 48 hours before our scheduled arrival are non-refundable. In these cases, we strongly recommend rescheduling to a new date. Colorado Weather Policy: If Cosmic Splat determines that weather conditions (heavy snow, ice, or winds exceeding 35 mph) make it unsafe for the shuttle to launch, we will contact you to reschedule at no cost. Cosmic Splat reserves the right to reschedule or cancel events due to unforeseen circumstances, including but not limited to safety concerns or equipment issues.

Payment terms and policies for fundraisers differ from our policies for on-site field trips. Securing Your Date: A non-refundable $150 deposit and a signed Service Agreement are required to reserve Cosmic Splat for your fundraiser event. Temporary Use Permit: To make things easy, Cosmic Splat will handle the paperwork and filing for the city-required temporary use permit (typically about $100). We simply pass the exact cost of the permit along to you on your final invoice—no markups, no hassle. Final Payment: Payment in Full is required to receive your event's Splat Pass Wristbands. As these wristbands function as pre-paid entry, they should be managed like cash and distributed after they have been paid for by your supporters. Rescheduling: We offer one complimentary reschedule with 7 or more days' notice. Late-Notice Changes: Rescheduling requests made with less than 7 days' notice are subject to a $75 service fee to secure a new date. Cancellations: All bookings include a $150 non-refundable retainer. If you cancel your event before your Splat Pass Wristbands have been issued, you will receive a refund of your remaining balance. The Point of No Return: Once your Splat Pass Wristbands have been released to your organization, the booking is non-refundable. Because these wristbands represent a fixed cash value, we cannot issue refunds after they are in your possession. Late Cancellations: Regardless of wristband status, any cancellation made less than 48 hours before your event is non-refundable. In these cases, we strongly recommend rescheduling to a new date. To qualify for our non-profit package, we require a copy of your IRS Determination Letter or a recent Form 990. Colorado Weather Policy: If Cosmic Splat determines that weather conditions (heavy snow, ice, or winds exceeding 35 mph) make it unsafe for the shuttle to launch, we will contact you to reschedule at no cost. Cosmic Splat reserves the right to reschedule or cancel events due to unforeseen circumstances, including but not limited to safety concerns or equipment issues.

If Cosmic Splat determines that weather conditions (heavy snow, ice, or winds exceeding 35 mph) make it unsafe for the shuttle to launch, we will contact you to reschedule at no cost.